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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: GSS National Campus
Location: Sioux Falls, SD
Address: 4800 W 57th St, Sioux Falls, SD 57108, USA
Job Schedule: Full time
Weekly Hours: 40.00
Starting Rate: $27.50
This Business Intelligence (BI) Analyst position will focus primarily on Patient Experience and Virtual Care data analytics as a member of a Population Health BI Analyst team. At a minimum, patient experience includes patient surveys and contact/call center interactions. This role also actively engages with other data and analytics department staff, including report developers, system developers and data scientists as well as related Sanford Health data stakeholders.
Population Health includes the functional areas of patient care management (e.g., care gap closures), quality outcomes measurement, patient experience, virtual care and population management (e.g., attribution, risk-based segmentation). This analyst team supports the population health data requirements for the entire Sanford Health enterprise. In this BI Analyst role the candidate will primarily support all data requirements for the enterprise Patient Experience and Telehealth departments at Sanford Health.
The successful candidate will possess a mix of data analytics experience, critical thinking skills and patient experience knowledge. However, candidates with a desire and aptitude for learning patient experience will be considered. Data application proficiencies considered to be essential or preferred for this position include:
Data Visualization (e.g., graphs, charts)
Electronic Medical Record (EMR)
SAP Web Intelligence
PowerPoint Complete special projects as assigned ensuring that all information meets the highest data integrity. May include other responsibilities such as data integration to and maintenance of applicable databases and other supporting databases.
Demonstrate accuracy and attention to detail. Organize and prioritize tasks effectively. Excellent verbal and written communication skills to effectively prepare, present, and discuss reports and studies with management as well as other groups and individuals. Conducts themselves in a professional manner at all times. Good working knowledge of computer based applications. General knowledge of and ability to learn and understand database structure and relationships as well as various statistical concepts and tools. Make independent and timely decisions when circumstances warrant.
Ability to conceptualize the abstract. Collect and organize detailed information. Demonstrates ability to use appropriate BI tools and other applications necessary and available for meeting department and customer needs. Learns and integrates new computer applications into daily work environment. Continuously searches for opportunities of automating manual processes and developing on-demand tools for descriptive data.
Demonstrate patience, tact, a cheerful disposition and enthusiasm, as well as the willingness and ability to handle difficult situations. Willing to seek out new information and knowledge and be willing to embrace new responsibilities and change. Present data and information in a manner suitable to those receiving it. Openly accept and respond to questions and challenges to the data. Promote data integrity and confidentiality of data when sharing with users.
Bachelor's degree in business, finance, data science, computer science, statistics, or STEM (Science, Technology,
Engineering, Math) related majors.
Past experience commensurate with area of responsibility required, or eight years of experience as a Business Intelligence Analyst. Strong background in practical statistics is preferred.
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to email@example.com .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Job Function: Data Analytics
Req Number: R-84376