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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: Stevens Center Building
Location: Sioux Falls, SD
Address: 900 East 54th St N, Sioux Falls, SD 57104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Starting Rate: $20.50/hr.
Pay Info: Applicable experience will be considered.
This is a friendly, fast paced call-center position that combines laboratory experience with exceptional customer service skills. The Client Support Tech for Sanford Laboratories is expected to communicate complex and/or often confidential information professionally, accurately, and courteously to all clients, including providers, patients, nursing staff, laboratory personnel and other medical professionals. Must demonstrate the ability to coordinate, investigate, and respond to issues regarding service to Sanford Laboratories clients. Communicates with state and local agencies and Esoteric Laboratories to comply with state regulations. Responsible for the maintenance of reference laboratory database and uploading technical information to reflect current laboratory practices. Assists sales staff in developing and strengthening current client relationships in order to build and maintain client base. Demonstrates general knowledge of all Sanford Laboratories departments in order to convey Sanford Laboratories policy in ensuring client satisfaction. Hours for this position are primarily Mon-Friday days, with occasional rotating weekends, holidays and on call (from home). Bachelors degree in biology and minimum two years laboratory related field preferred.
Provide technical assistance in the laboratories. Performs laboratory duties to assist technologists, technicians, pathologists’ assistants and/or pathologists. Handles related equipment including maintenance; cleans work area and stocks supplies. As needed, will assist in reference lab work including packaging, mailing, tracking, and report filing. Expected to train and onboard new employees. Pathology Technicians within the Histology/Gross Laboratory will assist in obtaining biological samples for study and prepares tissues for processing and examination under the direction and supervision of pathologists. May perform complex histological procedures using techniques to gross, embed, perform microtomy, and stain to make tissue slides used for diagnosis.
Within the Clinical Laboratory setting, responsibilities include collecting, preparing and processing specimens. Assists in performing laboratory activities and other assigned tasks. Aids in preparing laboratory specimens and supplies. May be responsible for entering laboratory orders and results. Ensures the accuracy and quality of laboratory data in a safe and professional work environment. May be required to perform waived tests and/or phlebotomy.
Bachelor’s degree in biology or other related field that includes 30 combined semester hours of biological science and chemistry.
One year previous laboratory experience preferred.
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Job Function: Allied Health
Req Number: R-74064