Job Information

Sanford Health Senior Account Manager in Sioux Falls, South Dakota

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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Cherapa Place Building
Location: Sioux Falls, SD
Address: 300 N Cherapa Pl, Sioux Falls, SD 57103, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $40.00 - $66

Job Summary

Serves as a link between Sanford Health Plan (SHP), employer groups and insurance agents who are prospective clients of SHP or have signed a Health Maintenance Contract with the Sanford Health Plan. Works with significant autonomy and demonstrates a high degree of competency in the position. This position will provide assistance and guidance on various matters pertaining to account management, as well as conduct formal policies and procedures to ensure consistent transparency in workflows, day to day expectations and training opportunities. Responsible for developing and executing a strategic retention and growth plan for assigned employer clients, along with individual and Medicare lines of business. Responsible for high customer satisfaction and retention of profitable business through formal reports, data analytics and presentation. Establish, cultivate and manage relationships with consultants, brokers and producers understanding the value they bring to our clients.

Ability to strategically plan, negotiate and influence the interactions and relationships with brokers, consultants and clients to achieve strategic goals. Facilitate the life-cycle of the client relationship from Request for Proposal (RFP) to renewal, acting as single point of contact for day to day tasks of assigned brokers and clients. Be able to lead the resolution across all areas within the operation organization within a timely manner. Must present information to difficult or sensitive accounts. Must be able to work with growth and development needs of unique broker and client populations. Responsible for being a team member on our sales lines during normal business hours, and have a cross-trained understanding of the ACA, Medicare and Group lines of business.

May require some overnight and/or weekend travel (10%).

Qualifications

An Associate degree in a business or related field is required. A Bachelor’s degree in business or related field and/or work

experience equivalent is preferred.

Experience in delivering client-focused solutions based on customer needs is required in addition to 10+ years’ experience in the health insurance industry

Health insurance license required within 3 months of hire date.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0100716
Job Function: Health Plan
Featured: No